Privacy Policy
Effective date: July 29, 2026
ClearPath Home Advisory (“ClearPath,” “we,” “our,” or “us”) is a home-planning and advisory service operated by Julie Anne Normand. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit clearpathguide.us, schedule an appointment, communicate with us, or use our services.
1. Information We Collect
We may collect:
- Contact information, such as your name, email address, telephone number, and home address.
- Appointment information, such as the date and time you request and any rescheduling or cancellation activity.
- Home and project information you provide, including priorities, concerns, budget considerations, and improvements you may be considering.
- Communications you send to us by form, email, telephone, or text message.
- Technical information, such as IP address, browser type, device information, referring pages, and website activity collected through cookies or similar technologies.
Please do not submit sensitive financial, medical, or identity information through our website or appointment forms.
2. How We Use Information
We may use information to:
- Respond to questions and appointment requests.
- Schedule, confirm, manage, reschedule, or cancel appointments.
- Prepare and present a ClearPath Plan or other recommendations.
- Communicate with you about your home, requested services, and follow-up steps.
- Introduce or coordinate with a home-service provider when you request or authorize us to do so.
- Maintain, protect, analyze, and improve our website and services.
- Prevent fraud, misuse, or security incidents.
- Comply with legal obligations and enforce our agreements.
3. Calls, Text Messages, and Email
When you provide your contact information and request an appointment or information, we may contact you by telephone, email, or text message regarding that request. Messages may include appointment confirmations, reminders, scheduling updates, and service-related follow-up.
If you separately consent to marketing communications, we may also send information about relevant services or offers. Consent to marketing is not a condition of purchasing any product or service. Message frequency varies. Message and data rates may apply.
Reply STOP to opt out of text messages and HELP for help. You may unsubscribe from marketing email using the link included in the message. Carriers are not responsible for delayed or undelivered messages.
We do not share mobile telephone information, text-message opt-in data, or messaging consent with third parties or affiliates for their marketing or promotional purposes.
4. How We Disclose Information
We may disclose information:
- To vendors that provide website hosting, scheduling, customer-management, email, text messaging, analytics, security, or other operational services for us.
- To home-service professionals or product providers when you ask us to coordinate an introduction, estimate, recommendation, or service.
- To professional advisers, insurers, or authorities when reasonably necessary to comply with law, protect rights and safety, or respond to legal process.
- In connection with a merger, financing, sale, or transfer of all or part of the business, subject to appropriate protections.
We do not sell personal information for money.
5. Cookies and Analytics
Our website and service providers may use cookies and similar technologies to operate the site, remember preferences, understand traffic, and measure performance. Browser settings may allow you to limit cookies, although some site functions may not work properly without them.
6. Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, resolving disputes, and meeting legal obligations.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security.
8. Your Choices
You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal and recordkeeping exceptions. You may also opt out of marketing communications at any time.
9. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Third-Party Websites and Providers
Our website may link to third-party websites or providers. Their privacy practices are governed by their own policies, not this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.
12. Contact Us
Questions or privacy requests may be directed to:
ClearPath Home Advisory
Email: julieannenormand@gmail.com
Phone: (407) 446-3156
Orlando, Florida
Questions? Call (407) 446-3156.